Terms and Conditions

Please read these terms and conditions carefully before using our website or ordering our products. Your use of the website constitutes your agreement to these terms.

Last updated: December 2024

Order and Payment

  • Orders are confirmed after completing the purchase process and providing accurate information.
  • All shipping and payment information must be accurate to avoid any delays or delivery issues.
  • All displayed prices are inclusive of taxes (if applicable), but do not include shipping fees, which are added at checkout.

Shipping and Delivery

  • We commit to shipping orders within the timeframe specified on the "Shipping Information" page.
  • We are not responsible for any delays resulting from incomplete or incorrect information provided by the customer.
  • If there is no response to the delivery representative within two days, the store reserves the right to cancel the order without compensation.

Exchange or Return Policy

  • Used or opened products cannot be returned or exchanged to maintain hygiene standards.
  • Exchanges are only possible in case of receiving an incorrect or damaged product, within 48 hours of receipt, with clear photographic evidence of the condition.
  • The customer bears shipping costs if the error is not from our side.

Intellectual Property Rights

All images, texts, designs, and logos on the website are owned by the store, and may not be copied or used without prior permission.

Modifications

  • We reserve the right to modify these terms and conditions at any time.
  • The page will be updated when any changes occur, and your continued use of the website constitutes implicit agreement to the new updates.

Contact Us

If you have any questions about our terms and conditions, feel free to contact us

Al Sultan - Premium Beard Care Products